Canophilia
Lucky Bone Tag
Lucky Bone Tag
Who doesn't love a customized name tag! Emboss your pet's name on this cute little bone for the world to see!
Please note that the maximum number of characters allowed is FIVE.
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This is a made-to-order item with a lead time of approximately 3-4 weeks.
- Details
- Product Policy
- Lead Time, Delivery, and Returns
The maximum number of characters is set based on one capital letter followed by all small case letters (for example, Hershey). If you would like all caps (for example, HERSHEY), each capital letter is counted as 2 characters. We may be able to fit in more characters if they are thinner, such as ‘t’, ‘i’, ‘j’ and ‘l’. Please reach out to us before placing your order if you would like to enquire about character allowance.
Tag dimension: 3cm
All items offered are made to order. We do not offer repair or remake services. Please understand that dog accessories are consumables. We do not repair or take return / refund for all products except for initial defects such as hardware malfunctioning; accessories not made to the requested size; or wrong items sent. We do not accept return / refund if the size you provided is incorrect. Message us with photos and questions if you are unsure of the sizing before you place your order. Please note that a small deviation may occur on all handmade items.
Actual colours may vary due to monitors or screens displaying colours differently and everyone sees colours in their own ways. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual product colour may vary slightly from your monitor display. If unsure, you may visit our physical stores to check the colour samples before placing your order.
Please contact us within 2 days upon the receipt of your items if you find any problems. Please also make sure that the items are unworn and unused.
Lead-time and Delivery
As this product is made-to-order, please expect approximately 2-4 weeks for the production and delivery of this product.
Please note: We do not provide partial deliveries unless your order total is eligible for two free deliveries (e.g. over $1200). If your order contains a custom/preorder product as well as some treats, the entire order (including the treats) will be delivered in approximately 2-4 weeks.
Exchanges and Returns
Unless defective, we do not accept returns, exchanges, or refunds for this product as it is a made-to-order product. Please ensure the measurements and specifications provided are correct.
